Ever have a bank tell you you CAN"T make a DEPOSIT?

12Pack

12Pack

Dyslexic b00n
Here is a letter I am sending to one of the corporate VP's who use to be a branch president. I've done some business with this person, personally. He is now up there in the chain of command. I've also reffered other business to him and have at one occasion had him send me a thank you letter.

:mad:

8/12/2010
12Pack
JJ Real Estate Management, LLC
12 Pack's Company Address


Big Shot VP
64 Old Highway 22
Clinton, New Jersey 08809

RE: Account # XXXXXXXXXXXX


Dear Mr. Big Shot:

In November of 2004 you helped provide me a loan for a rental income generating property located in Washington, NJ. During the loan process I offered a gentlemen agreement that I would keep my business account with Unity Bank which I have done so far. Simply put the income generated would be deposited within Unity Bank and used to pay off the loan I also have with Unity Bank. I’ve always valued my loan and cared deeply about my credit with your organization. If I was a little late with a payment and Unity’s loan team called, I always promptly returned the calls and settle the payments ASAP, typically over the phone on the day they called.

Based on job changes I currently spend most of my time in the Woodbridge NJ area. That being said I’ve been trying to deposit income checks in Unity Bank’s branch location at 1379 St Georges Avenue Colonia NJ 07067 over the last several months. Needless to say it has been nothing but headaches and grief.

On August 12, 2010 I tried to deposit (not cash) several income checks into the above mentioned business account, that will be used to pay off my loan with Unity Bank. Needless to say they wouldn’t allow me to deposit the checks as one of the checks was written to 12Pack and not JJ Real Estate Management, LLC. Understand that I am the only person named on this business entity. The teller claimed that she was just doing her job (and I am sure she was). I mentioned to her that I’ve deposited like checks on several occasions between Clinton and Phillipsburg locations and never had a problem. She called Unity Bank in Clinton NJ and the information she received was that she wasn’t going to allow me to deposit the checks as Unity Bank in Clinton NJ had no idea who I was.

Perhaps I can understand that I’m not a big investor with millions of dollars rolled into Unity Bank. I’ve never asked for red carpet service, special favors or to bend the rules. I’ll I want to do is deposit money into Unity Bank, so that I can continue to pay my loan with Unity Bank. I find it very insulting that Unity Bank doesn’t know who I am and will not accept deposits from me. Yet Unity Bank certainly knows who I am when I’m asked to provide financial tax records and disclosure statements every year, or the need to call me for loan payments.

At this point I am sitting on a stack of checks, with a Unity Bank Loan payment coming up and no way to deposit the checks to pay off the loan. I physically can’t run to Clinton or Phillipsburg during your normal business hours during the week or weekend to deposit monies. Therefore, the difficult way of completing business I have been forced into (for simple deposits) I will be rescinding my gentlemen agreement. To me personally making sure I pay off the loan as agreed to is more important.

Unfortunately I will be moving my small and “unknown” business account to another bank who will accept my income deposits in order to keep paying the loan on time.

Regards,
12Pack
my phone number
JJ Real Estate Management, LLC
 
Very professionally written.

You did a masterful job of calling them asshats without being insulting at all. And yet the point was very clearly made that they are acting like asshats.

And no - that has never happened to me. Plenty of other crap has been flung on me by banks, but not that particular issue.
 
Good letter. Just take care of this...
12Pack said:
I’ll I want to do is deposit money into Unity Bank, so that I can continue to pay my loan with Unity Bank. I find it very insulting that Unity Bank doesn’t know who I am and will not accept deposits from me. Yet Unity Bank certainly knows who I am when I’m asked to provide financial tax records and disclosure statements every year, or the need to call me for loan payments.
Click to expand...

typo
 
Yes. A couple of years ago my bank refused to let me deposit a (very large) cheque that was made out to me by name. The problem is that I am known by my middle, not first, name. The cheque was made out to John Smith, but the account (a joint one with my wife) was in the name(s) of A.J. & B.C. Smith. In the twenty five years that we have held the account, I have paid in hundreds of smaller cheques made out to John Smith, and the authorised signature on the account plainly says John Smith, not A.J. Smith, or Andrew Smith.

Fuck 'em. We bank elsewhere now.


Edit: HA!! Just found the letters:

The Branch Manager,
Lloyds TSB Bank plc,
Branch address.

Dear Sir or Madam:
The accompanying copy letter should be self-explanatory. I await your comments with interest.
Sincerely,
John Smith (A/C 30-99-9/00123456 A.J. & B.C. Smith)

Enclosure (1)



Anonymised Solicitors
Lancashire

Re: The estate of the late Mrs Mary Jane Smith

Dear Sir or Madam:
I am in receipt of your cheque in respect of this matter. Unfortunately the cheque has proved impossible for me to bank, owing entirely to the apparently arrogant and inflexible attitude on the part of my bankers.
I apologise for putting you to this inconvenience, but three visits today to Lloyds Bank, two to the small local branch where I first tried to pay the cheque in, followed by a trip to the larger main branch where my account is actually based have failed to produce results, so I am forced to return your cheque and ask for a replacement to be issued.
The cheque that you sent was made out to ‘John Smith’. This comes as no surprise; it is the name by which I have been known for more than fifty years, and is undoubtedly how the Executors will have referred to me.
Unfortunately, the name on my bank account is my full name ‘Andrew John Smith’, and the great and good of Lloyds Bank in Blahtown have apparently decided, despite apparently acknowledging the facts that the vast majority of cheques, for both large and small amounts, that I have paid into this account in the more than twenty years that I have operated it have been made payable to ‘John Smith’ ; that my registered signature on the account plainly reads ‘John Smith’; and that your letter and accompanying documents make it plain that I am the intended payee, that I may somehow be attempting to defraud either them or yourselves.
The actual name on the (joint) account that I intend to pay this money into is ‘A.J. & B.C. Smith’, so maybe this would be the best thing to put on the cheque, although I suppose that this may not be possible as my wife is not mentioned in Mary’s will. I leave it to your wisdom and experience in these matters to decide what you think is best.
Sincerely (albeit bemused),
(Andrew) John Smith
 
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