No, he did the same thing in the linked URL: someone made a suggestion, and he got defensive/shitty.
"Why not a wider fretboard?"
His answer: "95% of the world's guitars have this fretboard."
It's not appropriate, it's not helpful.
In my case, the Jupiter has an absolutely awful curve on the tone filters. To where the neck-only pickup setting is not just 'darker,' but muddy murk. It's unusable. I sent an inquiry ... and got a similarly "go away, I don't feel like answering this" response.
Why would a person want this from a small, custom-order supplier? I wouldn't. I don't.